IBOL guarantees your satisfaction. Anyway, if you're not fully satisfied you may return any item for a full refund of the product price or a replace of the products.

• Within 15 days, send notice either via fax (++39 80 5543838) or via e-mail explaining your reasons (change of mind, faulty, breakage, bad quality, etc.). In the message please indicate if you prefer to exchange the goods or receive your money back.
  
  
• Send the goods back to us, insured. You should pay only for the return shipment and insurance.
  
  
• Within seven days of receipt of the returned goods we will either return the replaced goods, if available, or if not, refund the FULL PRICE OF THE ITEM(S) you are returning, according to your instructions.
  
  
• Custom-made items cannot be returned or refunded.

IBOL accepts credit cards and does not charge for any item until it is ready to ship.

You may send your credit card information via e-mail (infos@fashionbit.net) or faxing +39.80.5543838.

Please,when placing your order either via e-mail or fax, specify your personal datas, your credit card number and the exp.date of your card. Specify then the name of the article, the code and the quantity.

IBOL accepts also money bank transfer payment. See the HOW TO BUY page for more details.

TAXES

Prices include italian taxes (IVA/VAT)

RETAILERS